Last updated: January 1, 2022.
Thank you for using our services at edSlash.
If for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products/services that You purchased with Us.
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Roboiotics Services LLP, 660, Sector 14A, Vasundhara, Ghaziabad, Uttar Pradesh – 201012, India.
‘edSlash’ is an entity/organisation under Roboiotics Services LLP.
Services refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Services from Us.
Website refers to edSlash, accessible from https://edslash.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days given you provide us with a valid reason for the cancellation.
The deadline for cancelling an Order is 7 days from the date on which You received the Services or on which a third party you have appointed, who is not the carrier, takes possession of the product/service delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: firstname.lastname@example.org
We will reimburse You no later than 1 month from the day on which We receive your return request. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Services to be eligible for a return, please make sure that:
The Services were purchased in the last 7 days
The Services are in the original packaging
The following Services cannot be returned:
The supply of Services made to Your specifications or clearly personalized.
The supply of Services which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Services which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns that does not meet the above return conditions at our sole discretion.
Only regular priced Services may be refunded. Unfortunately, Services on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
We are unable to issue a refund without actual receipt of the Services.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: email@example.com