Last Updated: January 1, 2025

At edSlash (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website, courses, and services.

edSlash is an initiative under Roboiotics Services LLP, 660, Sector 14A, Vasundhara, Ghaziabad, Uttar Pradesh – 201012, India.

1. What Information We Collect

We collect information to provide and improve your learning experience. This may include:

• Account Information: Name, email, phone number, billing details.
• Course Activity: Enrolled courses, progress, quiz scores, certificates, feedback.
• Support Queries: Questions submitted via email or contact forms.
• Website Usage: IP address, browser type, pages visited, time spent (via cookies and analytics).
• Optional Information: Surveys, event registrations, feedback forms.

2. How We Use Your Information

We use the information to:

• Provide and personalize your learning experience.
• Communicate updates, resources, events, or changes to our services.
• Improve our website, courses, and services using analytics.
• Respond to support requests or inquiries.
• Ensure compliance with legal obligations and internal policies.

We do not sell your information to third parties. We may share data only with trusted partners under non-disclosure agreements for operational purposes (e.g., cloud hosting, email delivery, payment processing).

3. Cookies and Analytics

• We use cookies to enhance your experience, track usage, and improve website functionality.
• Our website uses Google Analytics to understand visitor behavior in a way that does not personally identify you.
• You can disable cookies in your browser, but some features may not function properly.
• More information: www.aboutcookies.org

4. Data Storage and Security

Your data is stored securely on restricted-access cloud servers, secure databases, and occasionally in paper files. Access is limited to authorized personnel only.

We implement technical and organizational measures to protect your information against unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct or update any inaccurate information.
• Request deletion of your data (subject to legal or operational constraints).
• Unsubscribe from emails or notifications at any time.

To exercise any of these rights, email us at info@edslash.com.

6. Retention of Data

We retain personal data as long as you remain enrolled or subscribed to our services. After course completion or account closure, data may be retained for a limited period for administrative, legal, or research purposes, after which it is securely deleted.

7. Third-Party Links and Services

Our website may contain links to other websites. This Privacy Policy does not cover external sites, and we encourage you to review their privacy policies.

We also use third-party services for:

• Cloud storage and backup
• Email delivery (for course updates, newsletters)
• Payment processing
• Analytics and reporting

These partners are contractually obligated to protect your information.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page. If there are significant changes, we may notify you via email.

9. Contact Us

For questions, concerns, or requests regarding your personal information, please contact us at:
info@edslash.com

10. Further Information

For more details on data protection and your rights, visit the Central Information Commission: https://cic.gov.in.